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Shimano American Corporation


One Holland Drive
Irvine, CA 92618, U.S.A.

Telephone: (949) 951-5003
http://www.shimano.com

Shimano Limited Warranty

Shimano warrants, to the original purchaser, that this rod or reel will be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. During this period, Shimano will perform repairs or effect replacement, at their option, with no cost to you other than shipping charges incurred to our Service facility. This warranty will be void if the rod or reel is found to have been subjected to unauthorized alterations, abuse or damages by your failure to provide necessary and reasonable maintenance

This warranty gives you specific legal rights, and you may also have other rights which vary from state/province to state/province.

Warranty and Non-warranty Claims

Reels

To request warranty repairs (or non-warranty service) send your reel, postage pre-paid, to one of the Shimano Authorized warranty centers indicated below. In the case of a warranty repair request (less than 1 year) a dated sales receipt must accompany any warranty claim. If your Shimano Reel should be found to require repairs outside this warranty coverage, (more than 1 year), Shimano will perform the repair and send an invoice for parts, labor and return shipping charge.

Please follow the instructions below when sending a reel for service:

  • Do not remove parts
  • Enclose a brief note explaining the difficulty you are experiencing
  • Properly package the reel to prevent damage during shipping
  • Insure the package and make sure the shipping company can track their shipments
  • Include your name, address and phone number

Rods

In the USA, to request warranty repairs send your rod, postage pre-paid, to the Shimano American Corporation (address given below). In Canada, please ship rod(s) to one of the warranty centers indicated below. In the case of a warranty repair request (less than 1 year) a dated sales receipt must accompany any warranty claim. If your Shimano rod should be found to require repairs outside this warranty coverage, (more than 1 year), Shimano will perform the repair and send an invoice for parts, labor and return shipping charge.

Please follow the instructions below when sending a rod for service:

  • Do not remove parts
  • Enclose a brief note explaining the difficulty you are experiencing
  • Properly package the rod to prevent damage during shipping
  • Insure the package and make sure the shipping company can track their shipments
  • Include your name, address and phone number

Shimano Authorized Warranty Centers

United States

Alabama
Mark's Outdoor Sports
1400-B Montgomery
Birmingham, AL 35216
(205) 822-2010
Hawaii
Island Fishing Supply
33 Central Ave.
Wailuku, Maui HI 96793
(808) 242-9001
New York
Sea Isle Sports Center
495 Guy Lombardo Ave.
Freeport, NY 11520
(516) 868-8855
Alaska
Tackle Repair Center
5011 Arctic Blvd., Ste. E
Anchorage, AK 99503
(907) 561-0444
Kona Fishing Supply
74-5583 Luhia St. B-8
Kailua - Kona, HI 96740
(808) 326-2934
Tony's Reel Repair
7686 Michael Road
Orchard Park, NY 14127
(716) 662-5692
tonysreelrepair@yahoo.com
Arkansas
Arkansas Rod & Reel
8200 Cantrell Rd.
Little Rock, AR 72227
(501) 224-4855
lllinois
Southside Worm Ranch
3405 SW Adams St.
Peoria, IL 61605
(309) 637-5063
North Carolina
Coastline Service
706A N. William St.
Goldsboro, NC 27530
(919) 736-3859
California
Sav-On Tackle
9917 Orr & Day Rd.
Santa Fe Springs, CA 90670
(562) 864-2911
Quall's Rod & Reel Repair
2705 South Broadway
Salem, IL 62881
(618) 548-1153
Oklahoma
Okiebug Rod & Reel
3501 S. Sheridan
Tulsa, OK 74145
(918) 664-0708
Fisherman's Warehouse
9035 Folsom Blvd.
Sacramento, CA 95826
(916) 362-1259
Kentucky
The Reel Doctor
4155 Bardstown Rd.
Louisville, KY 40218
(502) 499-7770
Oregon
Ollie Damon
236 SE Grand Ave.
Portland, OR 97214
(503) 232-3193
Hi's Tackle Box
3141 Clement St.
San Francisco, CA 94121
(415) 221-3825
Louisiana
Professional Sport Shop
920 Julia St.
New Orleans, LA 70113
(504) 522-3771
Pennsylvania
Tackle Unlimited
555 Miller Ave.
Clairton, PA 15025
(412) 233-9072
Colorado
Uncle Milty's Tackle Box
4811 S. Broadway
Englewood, CO 80110
(303) 789-3775 or
(303) 781-3255
Maryland
The Fishin' Shop
9026C Pulaski Hwy.
Baltimore, MD 21220
(410) 391-0101
South Carolina
Haddrell's Point Tackle
885 Ben Sawyer Blvd.
Mt. Pleasant, SC 29464
(843) 881-3644
Connecticut
DACO Reel & Rod Repair
472 Center St.
Manchester, CT 06040
(860) 649-4200
Massachusetts
Bucko's Parts & Tackle Service
191 Stafford Rd.
Fall River, MA 02721
(508) 674-7900
Texas
Cut Rate Sporting Goods
10551 Telephone Rd.
Houston, TX 77075
(713) 991-5812
Florida
Captain Harry's Fishing Supply
100 NE 11th Street
Miami, FL 33132
(305) 374-4661

Michigan
ACO Sportsman Service
30538 23 Mile Rd.
Chesterfield, MI 48047
(810) 949-4226
Roy's Bait & Tackle
7613 South Padre Island Drive
Corpus Christi, TX 78412
(512) 992-2960
Dave's Parts & Service
1312 US Hwy 19 N.
Holiday, FL 34691
(727) 942-8944
Sportsman's Service Center
8180 W. Main St.
Kalamazoo, MI 49009
(616) 353-727
Utah
Angler's Tackle Service
2292 Highland Dr.
Salt Lake City, UT 84106
(801) 466-3921
Half Hitch Tackle
2206 Thomas Dr.
Panama City, FL 32408
(850) 234-2621
Missouri
Paul's Bait & Tackle
4421 Chippewa St.
St. Louis, MO 63116
(314) 773-6221
Virginia
Queens Creek Company
Serenity/End of Rt. 662
Hallieford, VA 23068
(804) 725-3889
Lott Brothers, Inc.
631 North Lake Bl.
N. Palm Beach, FL 33408
(561) 844-0244
Outdoor World Rod & Reel
2300 E. Turner
Springfield, MO 65803
(417) 873-5274
Washington
John's Sporting Goods
1913 Broadway
Everett, WA 98201
(425) 259-3056
  New Jersey
Sportsman's Center
US Hwy. Rt. 130
Bordentown, NJ 08505
(609) 298-5300
Wisconsin
Bob's Rod & Reel
1949 Winnebago St.
Madison, WI 53704
(608) 249-9392

Canada

Quebec
Service Shiman Au Peche
9490 Transcanadienne
St. Laurent, Quebec
H4S 1R7
(514) 956-9695
Fax (514) 956-0181
Ontario
A. Aikman Sporting Goods & Repairs
3010 Novar Rd.
Mississauga, Ontario
L5B 1S4
(905) 277-3595
Fax (905) 277-0088
British Columbia
Gerry Scott Agencies
#406 - 1952 Kingsway Ave.
Port Coquitlam, BC V3C 6C2
(604) 464-9344
Fax (604) 464-9301
Ontario
Classic Sports of Canada Ltd.
655 The Queensway; Unit #9
Peterborough, Ontario
K9J 7M1
(705) 741-0636
Fax (705) 741-2718
Manitoba
Jaycee's Rod & Reel Repair
547 Vaughan Ave.
Selkirk, Manitoba
(204) 482-7477
Fax (204) 785-8255

Shimano Warranty Centers

United States
Shimano American Corporation
1 Holland Drive
Irvine, CA 92618
(949) 951-5003

Canada
Shimano Canada
685 The Queensway
Peterborough, ON K9J 7J6
(705) 745-3232



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