Customer Service

Welcome to the TackleDirect Customer Service hub, where we're dedicated to ensuring your satisfaction. Whether you have questions about contacting us, understanding our shipping policies, placing an order, initiating a return, purchasing gift cards, or seeking quick answers in our FAQ section, you'll find comprehensive assistance here. Our goal is to provide you with easy access to all the information and support you need for a seamless experience.

Accessibility

A retail website such as ours is constantly evolving, and we continually strive to improve our site, including improving the usability of the website by visitors using assistive technology.

Contact Info

Need Assistance or Have Questions? Feel free to contact us and our customer service team will be happy to assist you. We have a variety of methods for contacting us: email, chat, phone, mail, or visit us.

Shipping & Delivery

Learn about TackleDirect's shipping and delivery options, including domestic and international shipping details, processing times, and special services.

Ordering Information

Shopping online at TackleDirect is safe and convenient. Learn more about How to Order online, including how to use Gift Cards and Coupons, shop internationally, and much more.

Order Form

Want to order by mail? Simply download and print your completed order form and mail it with your payment to TackleDirect.

Order Status

Get up-to-the-minute order information 24 hours a day, 7 days a week from TackleDirect. All you need is your order number and the email address used to place the order.

Returns & Exchanges

Learn how to initiate returns effortlessly and find answers to commonly asked questions. Your satisfaction is our priority – shop confidently with our straightforward Returns & Exchanges process.

Gift Cards and eGift Certificates

Shop TackleDirect Gift Cards and eGift Certificates to get the perfect gift for yourself or someone else. Gift Cards are sent by mail and eGift Certificates are sent digitally via email.

FAQs

Find the answers to our most frequently asked questions (FAQs) and all related support information. From ordering, shipping and returns to your shopper account and much more, we have all the info you need.

Buy A State Fishing License

Register for your fishing license today by using this tool provided from Take Me Fishing. Find out everything you need to know about fishing licenses, including what documents you need and more.

Online Boat Registration

Register your boat today using this tool provided by Take Me Fishing. Find out everything you need to know about boat registrations for each state.

Places To Go Fishing & Boating

This map (powered by Fishbrain and provided by TakeMeFishing.org) shows which fish species fellow anglers are catching in certain bodies of water. It also shows you bait, photos, and other info about each location.